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Legal Intake Specialist

PublishedPublished: 6/14/2022
Healthcare
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Job Description

Our client, a Pacific Northwest technology and legal services firm, is looking for an Intake Specialist. This is a contract role (with potential to convert to permanent) supporting a digital data processing team, with a focus on advanced intake tasks, forensic pre-processing, and workflow quality in a fast-paced, deadline-driven environment.

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Location: Bellevue, WA – Hybrid Schedule

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Duration: Contract-to-Hire

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Compensation: $30– $35 per hour. This position is not eligible for bonus or incentive compensation.

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Benefits: Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, and other employer sponsored programs.

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*US citizens and those authorized to work in the US are encouraged to apply. *

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*Work sponsorship is not currently available. *

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Summary:

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The Intake Specialist plays a key role in supporting advanced data intake operations, including archive and purge requests, email and file conversions, and evidence disposition. Working Monday through Friday, 2:00 PM – 11:00 PM PST, this individual will apply forensic tools and established chain-of-custody procedures to handle sensitive data with accuracy and care. The role requires a detail-oriented, self-motivated professional who can work both independently and collaboratively to meet tight deadlines and maintain high-quality standards.

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Key Responsibilities:

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- Assist with scoping of custom requests in coordination with other departments, providing accurate timelines for project completion

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- Perform advanced pre-processing functions using forensic tools to search and cull data per client specifications

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- Identify and handle Mac OS data, including advanced pre-processing and conversion of Mac Mail files to PST format using commercial tools

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- Identify Gmail data types and perform email conversions using appropriate tools

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- Handle physical media in accordance with chain-of-custody protocols; generate reports and conduct data backups, extractions, restorations, and pre-processing using forensic applications and methods

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- Perform thorough quality checks on client data and work product at multiple stages to ensure accuracy and address high-priority requests with urgency

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- Work proactively from a job queue while communicating status updates and potential issues to supervisory staff

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- Use password cracking software and industry-standard forensic tools as needed

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- Proactively identify opportunities for workflow, quality, and documentation improvements and assist with testing and implementation of process enhancements

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- Perform administrative duties relevant to project maintenance, including billing and reporting

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- Assist with training and other internal initiatives as needed

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- Maintain a clean, organized, and professional lab environment

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Qualifications:

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- High school diploma or equivalent; Associate's degree, two-year certification, Bachelor's degree, or equivalent work experience or certifications preferred

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- 3–5 years of experience handling sensitive data, preferably in an electronic discovery or related environment

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- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and working knowledge of both Windows and Mac OS environments

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- Exceptional attention to detail and strong organizational and categorization skills — this is a firm requirement

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- Ability to solve problems, prioritize, and multitask in a fast-paced, deadline-driven environment

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- Excellent verbal, written, and interpersonal communication skills with a customer service orientation

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- Ability to maintain strict confidentiality and handle sensitive information with discretion

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- Self-motivated and self-directed, with the ability to take initiative and work both independently and as part of a team

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- Ability to quickly learn new applications and processes

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Nice to Have:

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- Experience in computer forensics, eDiscovery, information technology, or law firm litigation support

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- Familiarity with chain-of-custody procedures and data collection and preservation principles

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- Knowledge of industry forensic and data transfer tools such as EnCase, FTK, BlackLight, FileZilla, Aid4Mail, Aspera, or similar applications

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About Hansell Tierney:

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Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs.

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**This Organization Participates in E-Verify**

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This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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Compensation and Benefits Disclosure

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The compensation range listed above represents the expected range for this position. Actual compensation may vary based on factors including experience, skills, internal equity, and geographic location.

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Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, paid time off, and other employer-sponsored programs.

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