Job Description
Job Description
An industry-leading technology and media company is seeking an experienced IT Desktop Support Technician to join its onsite support team in Midtown Manhattan. This position will provide hands-on Level 2/Level 3 desktop support in a professional corporate environment, supporting end users across hardware, software, device management, conferencing, and business applications.
The ideal candidate will have 4-5 years of desktop support experience, strong troubleshooting skills, and a polished, customer-service-focused approach to supporting end users in person.
Location: Midtown Manhattan, New York, NY
Schedule: Monday-Friday, 40 hours per week | 100% Onsite
Employment Type: Contract-to-Hire
Key Responsibilities
- Provide Level 2/Level 3 desktop and end-user support for hardware, software, and application issues.
- Support business applications used by finance, tax, and accounting teams, including Bloomberg terminals.
- Handle new-hire technology setups, laptop deployments, device refreshes, and ongoing device lifecycle support.
- Image, configure, and deploy laptops using Microsoft Intune, Autopilot, and Azure AD / Entra ID.
- Provide limited support for legacy SCCM imaging processes.
- Perform onsite moves, adds, and changes (MAC) and other hands-on desktop support.
- Deliver professional, white-glove support to employees in a corporate office environment.
- Support Logitech Microsoft Teams Rooms (MTR) and assist with conference room setup and troubleshooting.
- Assist with mobile devices, telecom, and AV systems as needed. Prior experience in these areas is helpful but not required, as training will be provided.
Environment
- Global environment supporting approximately 900-1,000 users, with occasional support across a broader 2,000+ user ecosystem.
- Collaborative field support team of approximately 10 technicians.
- Professional, corporate office environment requiring strong communication and interpersonal skills.
Qualifications
- 4-5 years of relevant desktop/IT support experience.
- Strong Windows hardware and software troubleshooting skills.
- Experience with Intune, Autopilot, and Azure AD / Entra ID.
- Experience with laptop imaging, deployment, and device lifecycle support.
- Strong customer service and communication skills.
- Professional, polished demeanor with the ability to provide white-glove, in-person support.
- Must be comfortable working onsite in Midtown Manhattan 5 days per week.
Interested candidates are encouraged to apply now!
Job Type & Location
This is a Contract to Hire position based out of New York, NY.
Pay and Benefits
The pay range for this position is $30.00 - $40.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of New York, NY.
Application Deadline
This position is anticipated to close on Nov 10, 2026.
Workplace Type
This is a fully onsite position in New York,NY.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.