Job Description
Job Description
We are seeking a highly organized and customer-focused Facility Service Coordinator to join our growing team.
In this role, you'll be responsible for managing service requests from start to finish, coordinating with customers and subcontractors, dispatching work orders, and ensuring projects are completed efficiently and accurately.
This position is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and can confidently communicate with customers, vendors, and service partners. If you're detail-oriented, proactive, and enjoy keeping multiple projects on track simultaneously, we'd love to hear from you.
What You'll Do
Receive, enter, and manage service requests in the company database.
Coordinate and dispatch work orders to subcontractors based on availability, pricing, and turnaround times.
Manage customer requests from initiation through completion, providing regular updates throughout the process.
Prepare and submit customer quotes in a timely manner.
Prioritize and coordinate routine, emergency, and scheduled service requests.
Build and maintain strong relationships with customers, vendors, and subcontractors.
Monitor work order progress and ensure deadlines and service expectations are met.
Maintain detailed records, job notes, service histories, and equipment information.
Verify compliance requirements and customer-specific service standards.
Resolve service issues and identify solutions to keep projects moving forward.
Participate in a rotating on-call schedule as needed.
Provide exceptional customer service while managing multiple priorities.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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\nCompany Description
This company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.