Job Description
Our client is looking for a RampUp Specialist to join their Procure-to-Pay (PTP) / Accounts Payable team. This is an onsite contract opportunity in Nashville, TN. In this role, you'll provide critical support for supplier and customer inquiries, manage ticket requests, process credit notes, and help ensure timely resolution of Accounts Payable-related issues across global teams.
\n
\n
The ideal candidate is customer-service focused, highly organized, and comfortable working in a fast-paced environment. You'll serve as a key point of contact for suppliers and internal stakeholders, managing ticket queues, monitoring SLAs, routing requests, and supporting process improvements within a large-scale transformation initiative.
\n
\n
Contract Duration: 6 months
\n
\n
Required Experience:
\n
- \n
- 1-3 years of experience in Accounts Payable, Procure-to-Pay (PTP), customer service, shared services, or a similar support environment
- Basic understanding of Accounts Payable processes and supplier management
- Strong customer service and communication skills, both written and verbal
- Experience managing multiple requests and priorities simultaneously
- Ability to work in a high-volume, fast-paced environment while meeting SLAs and deadlines
- Strong attention to detail and organizational skills
- Proficiency with Microsoft Excel, Outlook, and Microsoft Office Suite
- Ability to quickly learn new systems, processes, and technologies
- Experience working with ticketing or case management systems
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Preferred Experience:
\n
- \n
- Experience with ServiceNow or other ticket management platforms
- Experience with Oracle Cloud
- Supplier portal support experience
- Entertainment, media, or shared services experience
- Experience supporting global teams and stakeholders
- Exposure to process improvement initiatives and operational transformations
\n
\n
\n
\n
\n
\n
\n