Business Operations Manager
Job Description
Job Description
Business Operations Manager
Los Angeles Area · Hybrid · Part-Time with Path to Full-Time
THE ROLE
You’ll be Jenny’s right hand. Jenny focuses on clients, business development, and team leadership. You’ll handle everything that keeps her organized, on time, and operating at her best: her calendar and communications, listings and transactions, marketing, events, and the logistics in between.
You’ll also be the operational hub for the team, keeping systems current, coordinating vendors, and making sure nothing falls through the cracks.
This is not a traditional assistant role. The right person will grow into a trusted operational partner.
This role is ideal for someone who thinks three steps ahead, takes ownership without being asked, and takes pride in making a complex business run smoothly.
WHAT YOU’LL DO
Executive Support
● Manage Jenny’s calendar across professional and personal commitments, protecting focus time and resolving conflicts
● Draft emails, follow-ups, and reminders in Jenny’s voice
● Track action items, deadlines, and open loops across all active projects
● Handle personal and work errands with the same care as client work
Listings & Transactions
● Own the listing checklist from signed agreement through close
● Order photography, video, and signage; confirm all pre-market tasks before launch
● Schedule and confirm stagers, photographers, contractors, and inspectors
● Maintain organized transaction files and digital records
● Coordinate closing gifts, thank-you cards, and key exchanges
Field & Property Coordination
● Meet vendors on-site and attend inspections and final walkthroughs as needed
● Install and remove lockboxes and sign riders; manage lockbox and sign inventory
● Check properties before photography, tours, and open houses, and check vacant listings for cleanliness, security, and maintenance
● Stock listings with marketing and open house materials
● Coordinate maintenance and repair requests for team-owned properties and tenants
Operations & Systems
● Keep the team’s project management system and CRM current
● Document and improve internal procedures; flag process gaps and propose fixes
● Manage office supplies and marketing inventory
● Prepare listing packets and buyer presentations
● Attend semi-monthly Compass South Bay office meetings
Marketing & Events
● Execute the JMG social media calendar in Jenny’s voice
● Manage listing marketing timelines through Compass Marketing Center
● Draft email blasts and just listed / just sold announcements for Jenny’s review
● Plan and run client appreciation events
WHO YOU ARE
● You anticipate needs and act before being asked
● You think in checklists and systems, and build process where there isn’t one
● You stay organized and detail-oriented under time pressure
● You’re comfortable on the go, working across multiple locations in a single day
● You bring discretion and polish to a high-end client environment
● You’re curious about technology and quick to learn new tools
● You’re dependable, positive, and team-oriented
WHAT SUCCESS LOOKS LIKE
Within your first year, you’ll know you’re succeeding when:
• Every listing and transaction runs on schedule without Jenny managing the details
• Systems and checklists replace guesswork and repetition
• Jenny spends more time with clients and less time on logistics
• Clients and vendors consistently experience a polished, professional operation
• You’re anticipating needs before they’re asked
Requirements
- Proficiency with Google Workspace, Microsoft Office, and project management tools
- Valid driver's license, reliable vehicle, and proof of insurance
- Able to lift up to 30 lbs
- Based in the Los Angeles area
- Available in person at least 15 hours per week on consistent days, plus occasional evenings and weekends for events
- Authorized to work in the United States
Preferred
- Experience as an executive assistant, chief of staff, or personal assistant
- Background in real estate, hospitality, or luxury services
Offers are contingent on a background check conducted in accordance with applicable law.
\nCompany Description
The Jenny Morant Group is a top-ranked residential real estate team at Compass South Bay, serving Manhattan Beach, Hermosa Beach and Redondo Beach. We're a small, fast-paced team that runs with the discipline of a larger organization: strong systems, high standards, and a premium experience for every client.
Company Description
The Jenny Morant Group is a top-ranked residential real estate team at Compass South Bay, serving Manhattan Beach, Hermosa Beach and Redondo Beach. We're a small, fast-paced team that runs with the discipline of a larger organization: strong systems, high standards, and a premium experience for every client.