Administrative Assistance
Job Description
Job Description
Administrative Assistant, Transportation Operations
Where 2 Now Transportation, LLC, Parrish, FL, Part-Time, On-site / Hybrid
Pay: $1700 per hour
Where 2 Now Transportation, LLC is a growing transportation company that provides alternative transportation for clients. We're looking for an organized, personable Administrative Assistant to keep everything running smoothly behind the scenes.
The Role
You'll be the connection between our drivers, customers, and partner companies. You'll also be the owner's assistant. If you thrive in a growing environment, love being the person who keeps things on track, and communicate clearly, this is a great fit.
What You'll Do
- Scheduling: Build and maintain driver and vehicle schedules, confirm bookings, and adjust quickly when plans change
- Dispatch: Work alongside the owner to track trips, relay updates, and keep drivers and customers informed
- Driver app management: Manage our driver apps, including account setup, troubleshooting, and helping drivers get comfortable with the technology
- Driver onboarding: Guide new drivers through paperwork, documentation, training, and app setup so they hit the road confident and compliant
- Company onboarding: Welcome new client and partner companies, collect required information, set up their accounts, and be their point of contact in the early days
- Email and communication: Respond promptly and professionally to emails and inquiries from drivers, customers, and partners
- Social media: Post updates, promote openings and services, and engage with our online community
- General admin: Maintain records, organize files, and support the team with day-to-day tasks
What We're Looking For
- Administrative position: dispatch and customer service experience (NEMT transportation experience recommended)
- Excellent written and verbal communication skills
- Strong organization and the ability to juggle multiple priorities without dropping details
- Comfort learning and troubleshooting apps and software
- Familiarity with scheduling tools, email platforms, and social media (Facebook, Instagram, etc.)
- Professional, friendly, and calm under pressure
- Reliable and detail-oriented, with a "get it done" attitude
Nice to Have
- Experience with dispatch NEMT software
- Basic graphic design skills (Canva or similar)
- Bilingual (English/[Language])
What We Offer
- $17.00 per hour
- Flexible scheduling or remote options]
- Opportunities for growth within a growing company
Where 2 Now Transportation, LLC is an equal opportunity employer. We welcome applicants of all backgrounds.