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Member Experience Associate Early Morning

PublishedPublished: 6/14/2022
Retail
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Job Description

Job Description

Are you the person who's already up at 4:30? We're looking for a Member Experience Associate to open our studio and set the tone for our early-morning crew.


THE SCHEDULE

  • Core shift: opening, 5:00–7:00 a.m. or 5:00–8:00 a.m., 3-5 mornings/week
  • Plus fill-in coverage for other shifts, including some weekends

WHAT YOU'LL DO

  • Open the studio: lights, music, check-in, and a warm welcome for every member by name
  • Set up and reset spin, strength, and yoga equipment between sessions
  • Keep the studio, bathrooms, and lobby clean and guest-ready
  • Greet first-timers, give studio tours, and help prospects choose a membership
  • Sell memberships and retail
  • Help members stay consistent: notice who's missing, celebrate milestones, keep the community connected
  • Represent SPENGA in and out of the studio, including on social media


WHAT WE'RE LOOKING FOR

  • A morning person who is reliably on time. This is the #1 requirement.
  • Warm, upbeat, and comfortable starting conversations with people you don't know
  • Confident asking for the sale (we'll teach you how)
  • Detail-oriented: clean studio, accurate check-ins, nothing left undone at handoff
  • Open to coaching and feedback, and eager to learn
  • Front desk, hospitality, retail, or sales experience is a plus; social media skills are a bonus
  • Able to stand for your shift and lift up to 45 lbs (weights, mats, equipment)


WHAT WE OFFER

  • Commission on memberships
  • Free SPENGA membership
  • SPENGA Crew discounts with fitness organizations including NASM, Mad Dogg, and YogaFit
  • A social, positive team with team-building events
  • Paid training through our online learning system plus hands-on coaching from our management team
  • Room to grow: as SPENGA expands, we promote from within


ABOUT SPENGA
SPENGA is spin + strength + yoga in one 60-minute workout: the Best. Workout. Ever. With 50+ studios open and 250+ territories sold, we're growing fast and building teams of instructors, sales associates, managers, and operators. Our members come for the workout and stay for the community, and that community starts at the front desk.

\nCompany Description

There are ultimately three components to fitness: cardio, strength, and flexibility. SPENGA is the first fitness studio of its kind to put equal focus on all three components in one 60-minute workout, through a combination of spin, strength training, and yoga.

We have plans to bring the SPENGA experience to Bucks and Montgomery Counties, PA with 5 studios over the next several years. Here’s your opportunity to help build SPENGA and transform the lives of thousands in the community. Get in on the ground floor and learn about opportunities to contribute to our success and grow with our business.

Company Description

There are ultimately three components to fitness: cardio, strength, and flexibility. SPENGA is the first fitness studio of its kind to put equal focus on all three components in one 60-minute workout, through a combination of spin, strength training, and yoga.\r\n \r\nWe have plans to bring the SPENGA experience to Bucks and Montgomery Counties, PA with 5 studios over the next several years. Here’s your opportunity to help build SPENGA and transform the lives of thousands in the community. Get in on the ground floor and learn about opportunities to contribute to our success and grow with our business.

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