Job Description
Position Overview
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The Senior Manager of Amazon eCommerce will own Amazon as a strategic growth channel, driving revenue, profitability, and market share while ensuring best-in-class brand representation. This role has full P&L responsibility and oversees forecasting, platform operations, performance marketing, and key Amazon partnerships. Working cross-functionally with Marketing, Product Development, Supply Chain, and Finance, this leader will elevate the digital shelf, lead major commercial moments, and translate brand vision into disciplined execution—while building and developing a high-performing eCommerce team to support long-term, sustainable growth.
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Position Responsibilities
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Business & Platform Excellence
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Commercial Leadership & Channel Ownership
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- Own the Amazon business as a strategic growth channel, developing and executing ambitious sales strategies to drive revenue, profitability, and market share in alignment with brand and company objectives.
- Deliver weekly, monthly, quarterly, and annual financial targets with disciplined execution and clear accountability.
- Lead unit and dollar forecasting in close partnership with Supply Chain and Finance, ensuring alignment with consumer demand and playing an active role in monthly S&OP discussions.
- Maintain full ownership of the Amazon P&L, overseeing performance from top-line retail sales through operating profit, with monthly reviews and corrective action plans as needed.
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Platform Operations & Optimization
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- Oversee day-to-day Amazon operations, including Vendor Central, Andon Cord management, and daily platform activities, ensuring operational excellence and brand integrity.
- Monitor key operational metrics and partner with Supply Chain and Finance to improve efficiency, reduce chargebacks, and optimize cost structures.
- Collaborate closely with Supply Chain to manage inventory health, proactively addressing risks related to low stock or overstock situations.
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Marketing & Brand Activation
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- In partnership with the Amazon Performance Marketing Manager, drive return on investment across Amazon media spend through close management of agency partners and collaboration with Amazon DSP teams.
- Develop and oversee strategic marketing investment plans by brand, ensuring alignment with broader brand positioning and growth objectives.
- Work cross-functionally with Marketing and Digital Shelf CX teams to deliver best-in-class eCommerce content, elevated digital storytelling, and compelling new-launch experiences that reflect the standards of a luxury beauty brand.
- Provide strategic thought leadership on product assortment, merchandising, pricing, promotional strategy, and innovation opportunities to maximize brand visibility and commercial performance.
- Evaluate and execute high-impact marketing moments, including Prime Day, T5, and other MAP initiatives, ensuring thoughtful brand representation and strong commercial outcomes.
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Amazon Relationship Management
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- Lead preparation and execution of key Amazon meetings, including Line Reviews and Top-to-Top discussions, partnering with Retail, Innovation, and Advertising teams.
- Manage the Amazon Vendor Services (AVS) relationship, ensuring clear priorities, accountability, and value creation.
- Lead all Amazon vendor negotiations in partnership with eCommerce and Finance, balancing commercial ambition with long-term brand health.
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Performance Analysis & Executive Reporting
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- Develop and deliver monthly Amazon scorecards highlighting performance, key metrics, insights, and market trends.
- Create executive-level presentations for board meetings and global reporting, translating complex data into clear, strategic narratives and recommendations.
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Team Leadership & Development
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- Lead, mentor, and develop a high-performing eCommerce team, including Account Management and Performance Marketing, fostering a culture of collaboration, ownership, and continuous improvement.
- Partner closely with Marketing, Product Development, and Supply Chain to ensure alignment and seamless execution across Amazon initiatives.
- Coordinate with external agencies and partners to enhance eCommerce capabilities and elevate execution standards.
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Position Qualifications (Knowledge, Skills, Experience)
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- Bachelor’s degree in a related field.
- 6+ years of hands-on Amazon eCommerce experience.
- 8+ years of total eCommerce experience, ideally within a premium or luxury environment.
- Proven expertise in Amazon catalog management, content optimization, and advertising strategy
- Demonstrated experience owning a full business unit P&L with the ability to drive both top- and bottom-line performance
- MUST have 3P experience
- Strong forecasting capabilities at the SKU level, with experience building and executing strategic sales plans.
- Deep understanding of eCommerce operations and cross-functional collaboration to build scalable processes.
- Prior people leadership experience with a track record of developing high-performing teams.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Ability to thrive in a fast-paced, high-growth environment while maintaining attention to detail and brand standards.
- Experience supporting or integrating social media strategies across platforms such as Instagram, Pinterest, and TikTok is a plus.
- Personal Care or Beauty industry experience strongly preferred.
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Additional Information
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La Prairie / Chantecaille uses the published salary range as a guideline to provide our future employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
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This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
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La Prairie / Chantecaille confidentially protects personal information provided during the application process in accordance with EEO guidelines and Privacy laws.
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