Production Manager

Job Description

Job DescriptionProduction Manager

Location: Seattle, WA
Salary: $81,000–$85,000 per year
Job Type: Full-Time | Direct Hire

About the Role

We are seeking an experienced Production Manager to lead day-to-day operations in a fast-paced print production, reprographics, signage, and duplicating environment.

This position is responsible for managing production workflows, employees, customer projects, vendors, quality, purchasing, equipment, and deadlines.

The ideal candidate has a strong background in print production and/or production management, with an understanding of reprographics, signage, finishing, and commercial print processes. Strong leadership, organization, customer service, and problem-solving skills are essential.

What You'll DoProduction & Operations

• Oversee daily production activities and workflow to ensure projects are completed accurately and on schedule.
• Coordinate work assignments, production priorities, staffing, and deadlines.
• Manage production projects involving digital print, reprographics, duplicating, signage, graphics, large-format printing, and finishing.
• Coordinate projects from initial customer request through production, finishing, quality control, and delivery.
• Review production specifications including quantities, dimensions, materials, substrates, finishing requirements, and deadlines.
• Identify production issues and implement processes to improve efficiency, quality, and workflow.
• Monitor productivity and help maintain an organized, safe, and efficient production environment.
• Coordinate equipment maintenance, repairs, and safety concerns.
• Ensure printed, finished, and assembled materials meet quality standards.
• Work with production staff to troubleshoot issues and keep projects moving on schedule.

Print, Reprographics & Signage

• Oversee production of a variety of print and reprographic projects, including high-volume digital printing, copying, scanning, and document production.
• Coordinate signage and graphics projects, including banners, posters, displays, vinyl graphics, mounted graphics, and other visual communications materials.
• Support large-format printing and finishing, including cutting, mounting, laminating, binding, and other finishing processes.
• Understand different substrates, paper stocks, media, finishing methods, and production requirements.
• Coordinate specialty and outsourced production when projects require outside vendors or fabrication.
• Review proofs and finished products for accuracy, color, dimensions, finishing, and overall quality.
• Work with customers and internal teams to determine the appropriate production method for each project.

Team Leadership

• Supervise and support production employees.
• Manage schedules, timecards, time-off requests, and daily work assignments.
• Address employee questions and concerns.
• Monitor productivity and provide coaching and support as needed.
• Promote a positive, collaborative, and safety-focused work environment.
• Help train employees on production processes, equipment, quality standards, and workflow expectations.

Project Management & Customer Service

• Manage print and signage projects from initial request through production and delivery.
• Coordinate timelines and priorities across departments, vendors, and other locations.
• Communicate directly with customers regarding scheduling, project status, questions, and problem resolution.
• Ensure customer expectations and deadlines are consistently met.
• Manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Proactively communicate potential delays, production issues, or changes that may impact a customer's project.

Purchasing & Financial Management

• Create purchase orders and order production supplies and materials.
• Coordinate outsourced print, signage, reprographics, and production work with vendors.
• Obtain quotes and assist with pricing for print and production projects.
• Review project costs and support margin and cost-control initiatives.
• Assist with invoicing and project documentation.
• Maintain strong relationships with production vendors and suppliers.
• Identify opportunities to improve purchasing, vendor pricing, and production efficiency.

What We're Looking For

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of print production project management experience required.
• 2+ years of customer service experience.
• Experience in print production, reprographics, signage, duplicating, digital printing, large-format printing, or a related production environment.
• Previous supervisory or team leadership experience preferred.
• Strong understanding of print production workflows, materials, equipment, and finishing processes.
• Familiarity with signage, reprographics, digital print, large-format, mounting, laminating, cutting, binding, or related finishing processes is a plus.
• Experience with quoting, estimating, purchasing, or vendor management is a plus.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities.
• Comfortable managing multiple projects and changing priorities.
• Strong attention to detail, quality, accuracy, and deadlines.
• Comfortable working with measurements, dimensions, scale, and basic production calculations.
• Proficient with Microsoft Office, including Word, Excel, Outlook, and Acrobat.
• Comfortable learning and navigating new software and production systems with limited training.
• Strong problem-solving skills and ability to work independently.

What We Offer

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Company-paid life insurance
• Employee Stock Purchase Plan
• Paid time off
• Paid employee development opportunities
• Voluntary benefits including short- and long-term disability and voluntary life insurance
• Employee recognition and spot award programs

Why Join?

This is an opportunity to take a leadership role in a high-volume print production and reprographics environment, working directly with employees, customers, vendors, and internal teams to deliver quality projects on time.

If you have a strong print, reprographics, signage, or production management background and enjoy leading teams, solving problems, managing deadlines, and keeping production moving, we'd love to hear from you.

Apply today to be considered for this direct-hire Production Manager opportunity in Seattle, WA.

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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