Job Description
Job Description
Job Title: Workforce Specialist - CareerHub
Department: Operations
Reports To: Manager
Classification: Non-Exempt
Grade: $52,000-$54,600
SUMMARY
The Youth Workforce Specialist (located at CareerHub) will primarily be responsible for recruiting youth using methods such as, but not limited to, cultivating new relationships with community partners, educational and media outreach, and grassroots efforts. This position is also required to place youth in competitive unsubsidized employment. Youth Workforce Specialists must successfully, in collaboration with partner agencies, provide case coordination to assigned youth with multiple barriers to employment utilizing career assessment, planning, and related activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Recruit/screen/select eligible participants within the designated service area by presenting program information in both individual and group settings.
- Prepare and maintain records and case files, including participants' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
- Schedule appointments and maintain and update appointment calendars.
- Develop a mutually agreed-upon Individualized Employment Plan to identify the youth’s Short-term and long- term objectives, update the plan as needed, and monitor participant progress.
- Identify and initiate appropriate referrals that will strengthen the youth’s potential for job placement and /or post-secondary school acceptance.
- Provide information or refer individuals to public or private agencies or community services for assistance.
- Maintain close contact with participants during job training and placements to resolve problems and evaluate placement adequacy.
- Participate in job development and placement programs, contacting prospective employers, placing participants in jobs, and evaluating the success of placements
- Monitor and record participants' progress to ensure that goals and objectives are met.
- Develop and maintain a database of participant activities with appropriate documents and required paperwork i.e. forms, case notes, work experience and volunteer opportunities.
- Submit reports and review reports or problems with the Youth Services Manager.
- Accumulate program data for regular internal and external reporting, and program evaluation, as needed.
- Interpret federal and state laws and regulations as appropriate.
- Represent the workplace on committees and task forces while connecting/referring and coordinating the proper outreach and case management services needed for participants.
- Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Responsible for own work and not required to direct or supervise other personnel but may occasionally instruct or show another employee how to perform the work.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of training, counseling, and/or case management
- Ability to work with and support a diverse customer base
- Ability to motivate participants and establish a supportive professional relationship with participants
- Commitment to assisting low-income and disadvantaged individuals in overcoming barriers to achievement and success in their personal and work lives
- Excellent verbal, presentation, and written communication skills
EDUCATION and/or EXPERIENCE
Bachelor’s degree in Human Services, Education or Business Management. Associate's degree in Human Services, Education, or Business Management and three years of related experience and/or training; or equivalent combination of education and experience.
COMPUTER SKILLS
The ability to understand more advanced computer skills and be proficient in the use of software such as Microsoft Word, Excel, and PowerPoint, as well as data management systems.
OTHER SKILLS AND ABILITIES
Multilingual preferred
CERTIFICATES, LICENSES, REGISTRATIONS
Preference given for a background in Professional Accredited Resume Writer (PARW).