Fine Jewelry Sales Ecommerce Specialist Brickell Area
Job Description
Job DescriptionFine Jewelry Sales & Ecommerce SpecialistDover Jewelry | Brickell, Miami | Full Time | On Site
Join the Dover Jewelry Team
Dover Jewelry, an established luxury fine jewelry company in Miami's Brickell district, is seeking a motivated, personable, and digitally savvy Fine Jewelry Sales & Ecommerce Specialist.
Specializing in exceptional estate, vintage, antique, and designer jewelry, natural diamonds, and luxury timepieces, Dover serves a distinguished local and international clientele through our Miami showroom, flagship website, and leading luxury marketplaces.
We seek a professional who combines strong sales abilities, ecommerce expertise, creativity, and a collaborative team personality.
Key Responsibilities
Fine Jewelry Sales & Client Relations
- Engage clients through phone, email, online inquiries, and showroom appointments.
- Convert sales opportunities through personalized service and consistent follow up.
- Build lasting client relationships and encourage repeat business.
- Assist with jewelry purchases, transactions, and order fulfillment.
Ecommerce & Luxury Marketplace Management
- Create, edit, and publish fine jewelry listings on DoverJewelry.com, 1stDibs, eBay, and Etsy.
- Prepare accurate product descriptions, specifications, photography selections, and pricing updates.
- Manage inventory updates, online merchandising, and ecommerce transactions.
- Support Dover's new Shopify website, including product uploads, content updates, merchandising, and quality control.
Social Media & Digital Marketing
- Manage and contribute to Instagram, Facebook, and Pinterest content and posting.
- Create engaging product features, stories, and promotional content.
- Collaborate with our marketing team on email campaigns, product launches, and digital promotions.
- Identify opportunities to increase online engagement and sales.
Required Qualifications
- Minimum 2 years of experience in fine jewelry, luxury sales, ecommerce, or online merchandising.
- Excellent written and spoken English is mandatory.
- Strong sales skills and confidence communicating with discerning clientele.
- Experience managing ecommerce product listings and digital platforms.
- Familiarity with Shopify or comparable ecommerce systems.
- Working knowledge of Instagram and social media management.
- Strong organizational skills, attention to detail, and ability to meet deadlines.
- Proficient computer skills and ability to learn new technologies.
- Must work on site in Brickell, Miami. Local candidates strongly preferred.
Preferred Experience
- Knowledge of fine jewelry, diamonds, gemstones, designer jewelry, and luxury watches.
- Experience with 1stDibs, eBay, Etsy, and Shopify.
- Pinterest content management, product pins, or advertising experience.
- Canva, Photoshop, product image editing, or digital design.
- Klaviyo, email marketing, SEO, and ecommerce merchandising.
The Ideal Candidate
We value an individual who is articulate, sales driven, detail oriented, dependable, and enthusiastic about fine jewelry. You should be comfortable multitasking, taking initiative, learning new systems, and working collaboratively with a small, dedicated team.
Position Details
Location: 1000 Brickell Avenue, Suite 100, Miami, FL
Hours: Monday to Friday, 10:30 AM to 5:30 PM
Job Type: Full Time, On Site
Compensation: Competitive, with sales commission; commensurate with experience.
Work Authorization: Must be authorized to work in the United States.
Why Dover Jewelry?
Join a respected, multigenerational fine jewelry company with an established international clientele and a growing luxury ecommerce presence. This is an opportunity to combine fine jewelry sales, digital merchandising, and creative marketing while contributing directly to Dover Jewelry's continued growth.
Education: High school or equivalent (Required)Work authorization: United States (Required)