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Director of Digital Content & Social Media

PublishedPublished: 6/14/2022

Job Description

Job Title: Director of Digital Content & Social Media

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Location: On Site - Miami, Florida, United States

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Salary: $135,000-$150,000 + 20% bonus

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Skills: Social Media, Digital Marketing, Hospitality Marketing

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About the Hospitality Company / The Opportunity:

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Join a mission-driven company in the hospitality industry, creating memorable guest experiences through thoughtful service, distinctive storytelling, and a commitment to community and the environment. As Director of Digital Content & Social Media, you will shape how a portfolio of hospitality brands connects with guests across social media, websites, email, and mobile platforms. This leadership opportunity blends creative direction with digital strategy and operational excellence.

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Responsibilities:

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  • Lead digital content strategy across social media, websites, email, mobile platforms, and emerging channels, aligning work with brand and business priorities.
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  • Set editorial, creative, and governance standards to deliver a consistent brand experience across properties and digital touchpoints.
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  • Lead, mentor, and develop a high-performing team while providing strategic direction to agency partners and external vendors.
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  • Advise property marketing teams and guide integrated content calendars, approvals, and campaign execution.
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  • Oversee website, CMS, app, and email content, ensuring it is current, engaging, optimized, and aligned with business goals.
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  • Direct social-first and editorial content production, including photography, video, short-form content, blogs, and long-form storytelling.
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  • Partner with brand, PR, influencer, food and beverage, digital performance, and property teams on integrated campaigns.
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  • Analyze channel performance and consumer insights, recommending improvements to engagement, audience growth, and business results.
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Must-Have Skills:

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  • 10+ years leading digital content, social media, and integrated marketing for a luxury, lifestyle, hospitality, or consumer brand.
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  • Demonstrated success building enterprise-level digital content and social strategies that support brand awareness, engagement, and business performance.
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  • Proven experience leading teams and managing agency partners and external vendors.
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  • Experience directing creative production, including photo and video shoots, creative direction, and editorial development.
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  • Strong knowledge of social media, websites, email marketing, and mobile content strategy, with a track record of maintaining brand consistency across channels.
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  • Experience with CMS platforms such as Drupal or WordPress, including website content strategy, digital merchandising, and user experience principles.
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  • Knowledge of CRM and email marketing platforms, such as Salesforce Marketing Cloud, and lifecycle communications.
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  • Excellent editorial judgment, visual storytelling instincts, and understanding of social platform trends and algorithms.
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  • Analytical ability to use performance data and consumer insights to optimize content and inform decisions.
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  • Strong leadership, communication, presentation, organization, and cross-functional collaboration skills.
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  • Bachelor’s degree in Marketing, Communications, or a related field, or equivalent professional experience.
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  • Ability to travel as needed for content productions, hotel openings, brand events, and property collaboration.
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  • Applicants must submit a portfolio and/or social media accounts featuring content they have shot and edited.
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Nice-to-Have Skills:

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  • Experience with global and emerging social platforms, including Douyin, RED, WeChat, and Weibo.
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  • Experience in luxury hospitality or managing digital content across a multi-property brand portfolio.
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