Job Description
Job Description
Job purpose
Chinatown Service Center (CSC) is a multi-service community health center that provides compassionate, multilingual, and culturally sensitive care to the communities of Chinatown, the San Gabriel Valley, and beyond. Our mission is to provide outstanding services and advocacy that promote a better quality of life and equal opportunity for immigrants and other communities.
Under the direction of the Development Director, the Graphic Designer & Events Coordinator researches, conceptualizes, and creates digital and print collateral used across multiple departments at CSC. Following the organization’s brand guidelines, the designer visually communicates CSC’s vision and mission to our patients, donors, and community partners. The designer will also design and maintain the CSC website, ensuring it reflects our visual identity.
This position is approximately 80% graphic and web design and 20% event planning and coordination. This is an on-site position based in Downtown LA, with occasional travel between CSC locations and event sites. In the event portion of the role, the designer will create event materials and support logistics, which may include occasional evenings and weekends.
Duties and responsibilities
- Maintain the organization’s visual identity across all aspects of design, including logo, color, typography, design elements, and composition.
- Design digital marketing content for social media (Instagram, Facebook, LinkedIn) and email, following current trends and best practices.
- Produce short-form video content (Instagram Reels, Facebook, and YouTube Shorts) in an engaging, trend-aware style, including filming, editing, captions, and motion graphics. Follow CSC’s consent and privacy policies when filming.
- Use marketing management tools to help maintain CSC’s social media presence and conduct market research.
- Design outreach collateral and print materials such as brochures, flyers, and banners.
- Conceptualize and design the user interface of the organization’s website, creating a simple, user-friendly experience across desktop and mobile.
- Maintain and update the CSC website to keep content current and consistent with brand guidelines.
- Present deliverables based on the creative brief and incorporate feedback.
- Work closely with the Development team to ideate, create, and solve design problems.
- Support event planning and coordination (approximately 20% of the role), including designing event materials and assisting with logistics and on-site coordination. Occasional evening and weekend work is required.
- Other duties as assigned.
Qualifications
- Minimum 3 years of professional experience as a graphic designer
- Minimum 1 year of experience supporting or coordinating events
- BA/BFA degree in Graphic Design, Visual Communication Design, or a related field (or equivalent professional experience)
- Proficiency in design software and visual design tools such as Photoshop, Illustrator, InDesign, Acrobat, Figma, and Canva
- Experience filming and editing short-form social media video (e.g., Premiere Pro, After Effects, CapCut, or similar)
- Ability to work independently, multi-task, and deliver quality work while meeting deadlines
- Excellent written and verbal communication skills in English
- Bilingual in English and Spanish, Mandarin, or Cantonese preferred
- Ability to work occasional evenings and weekends to support CSC events
- Familiarity with website platforms and front-end tools such as Wix, HTML, and CSS is a plus
Physical Demands
- Must be able to remain in a stationary position 50% of the time.
- Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc.
- The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.
Direct reports
Director of Development