Job Description
Job Description
A direct hire opportunity is available for a Customer Solutions Specialist in Springfield Gardens, NY, supporting ocean and air import/export customer accounts within a fast-paced logistics and transportation environment.
Responsibilities
- Liaise directly with customers and overseas offices to assess needs, resolve shipment questions, and provide timely customer service follow-up.
- Manage and track ocean and air shipments from origin to destination while keeping customers and overseas teams informed.
- Coordinate arrival processes, delivery setup, and shipment milestones for domestic and international freight.
- Maintain customer standard operating procedures, shipment timelines, and EDI customer updates.
- Support management with customer reporting, cost tracking, documentation, and operational follow-up.
- Perform billing functions and handle assigned files from A to Z with a high level of accuracy.
Compensation and Benefits
- Compensation: $25 to $30 per hour.
- Employment type: Direct hire.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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\nCompany Description
This company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.