Job Description
Job Description
Med Spa Manager, Sales and Operations
EVERGREEN MED SPA & WELLNESS | SAN JOSE, CA
Join a Growing Med Spa Where You’re Valued
Evergreen Med Spa & Wellness is a growing med spa in beautiful Evergreen Village Square. We’re looking for a friendly, motivated sales professional who loves helping clients look and feel their best—and who wants to grow with a close-knit team. We’re a small business, not a large corporate chain. We believe in mutual respect, teamwork, open communication, and recognizing the people who help our business succeed. Here, your ideas and contributions matter.
What You’ll Do
- Build genuine relationships with clients, understand their beauty and wellness goals, and recommend services that best meet their needs.
- Promote aesthetic treatments, memberships, packages, and skincare products to drive sales and enhance client satisfaction.
- Respond promptly to incoming leads and inquiries via phone, text, and email to convert interest into booked consultations and appointments.
- Proactively follow up with prospective and existing clients to encourage repeat visits, increase bookings, and strengthen customer retention.
- Manage social media marketing efforts to promote services, attract new clients, and support business growth.
- Conduct non-clinical sales consultations and explain treatment plans recommended by licensed providers.
- Identify opportunities to introduce additional treatments, services, and packages based on clients' goals.
- Develop sales strategies, track leads and conversion rates, and work toward monthly revenue goals.
- Oversee daily spa operations, including opening and closing procedures, appointment scheduling, inventory management, and ordering supplies.
- Ensure the spa is clean, organized, fully stocked, and welcoming, with everything needed for smooth daily operations.
- Work closely with the owner, nurses, and estheticians to deliver exceptional customer service and positive client experience.
- Help foster a supportive, team-oriented environment and play an important role in the continued growth and success of the med spa.
What We’re Looking For
- 2 years of sales experience; aesthetics, beauty, skincare, or luxury wellness experience preferred.
- Warm, personable communication and strong relationship-building skills.
- Overseeing general office management, including supply procurement and facility upkeep.
- Confidence in presenting premium packages and closing sales in a respectful, client-first way.
- Dependability, organization, initiative, and a team-oriented attitude.
- Experience with CRM systems and client follow-up is a plus.
- Knowledge of Botox, fillers, laser treatments, facials, and skincare is a plus.
- Bilingual skills are a plus.
Why You’ll Love Working With Us People come first. We aim to create a workplace where employees are respected, supported, and appreciated. A chance to grow. As our med spa expands, you can share your ideas, take on new challenges, and grow professionally. A close-knit team. Work directly with the owner and colleagues who value kindness, communication, and teamwork.
Compensation & Perks
- Nonexempt, 32 hours work week, competitive pay
- Monthly sales commission
- 6 Holidays pay
- PTO (Sick time and Vacation Time) = 10 days
- Employee discounts on eligible aesthetic treatments and skincare.
Come Grow With Us! If you want more than just another job—and would like to be part of a growing business where your work is noticed and your voice matters, we’d love to meet you. Evergreen Med Spa & Wellness 4035 Evergreen Village Square, Suite 60 San Jose, CA 95135 hello@evgmedspa.com (408) 222-9066 www.evgmedspa.com Evergreen Med Spa & Wellness is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone feels welcomed, respected, and empowered to succeed.
