Job Description
Our Client, a licensed retail operator based in New York, is hiring an experienced Dispensary Manager to lead the launch and ongoing operations of a new cannabis retail location in Queens, New York.
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The ideal candidate has experience opening a retail store or dispensary, including hiring and developing a team, coordinating grand opening events, and driving customer traffic. They are digitally savvy, skilled at building local relationships, and understand how to leverage social media, technology, and community partnerships to grow a business.
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Essential Functions & Responsibilities
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Store Opening & Community Engagement
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- Lead pre-opening preparations, staffing, training, and grand opening execution.
- Build and develop a high-performing team focused on customer experience, education, and sales.
- Drive local awareness through community outreach, grassroots marketing, partnerships, and launch events.
- Establish relationships with neighboring businesses, community organizations, and local influencers.
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Digital Engagement & Technology
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- Leverage social media, digital platforms, loyalty programs, and CRM tools to increase awareness and customer retention.
- Use customer insights and sales data to identify growth opportunities and improve performance.
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People Leadership & Store Operations
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- Oversee daily operations, scheduling, training, performance management, and employee development.
- Manage sales performance, budgets, labor costs, inventory, cash handling, and store profitability.
- Partner with corporate teams to support business goals and continuous improvement.
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Compliance, Safety & Security
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- Ensure compliance with applicable New York State cannabis regulations, licensing requirements, and company policies.
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Qualifications
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- MUST HAVE 2+ years of dispensary or cannabis retail management experience preferred.
- Previous experience opening a retail store or dispensary, including hiring a team and executing a successful launch.
- Strong understanding of social media, digital engagement, and retail technology.
- Proficiency with retail technology and POS systems; cannabis inventory and compliance platforms are a plus.
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Compensation includes competitive base salary and performance incentives
