Medical Records Coordinator

Job Description

Job Description

Join Our Team!

Are you organized, detail-oriented, and passionate about providing excellent service? Do you enjoy helping people, solving problems, and keeping things running smoothly behind the scenes?

We are looking for a dependable and service-minded Medical Records Coordinator to join our team at our Ashburn, Virginia location. In this role, you will play an important part in helping patients and healthcare providers access medical records and diagnostic images accurately, securely, and efficiently.

This is a great opportunity for someone with medical office or healthcare administrative experience who enjoys working with people and technology. You will work closely with patients, physicians, hospitals, and other healthcare facilities while learning specialized imaging systems and supporting the daily operations of our practice.

If you take pride in your work, have a strong eye for detail, and enjoy being part of a team that makes a difference in patient care, we would love to hear from you!

What You'll Do

• Coordinate medical records requests: Receive and process requests from patients, authorized representatives, physicians, hospitals, and other healthcare facilities.
• Help patients and providers access diagnostic images: Use PowerShare and other available tools to securely transfer medical images to the appropriate recipients.
• Prepare imaging CDs/DVDs: Create copies of diagnostic images when physical media is needed.
• Protect patient privacy: Verify requests and authorizations, handle confidential information appropriately, and follow established HIPAA and company procedures.
• Provide outstanding service: Answer questions, communicate request statuses, and help patients and healthcare partners navigate the records request process.
• Keep records organized: Maintain accurate documentation, track requests, and follow up to help ensure timely completion.
• Support our team: Assist with exam navigation and other related administrative tasks as needed.

Our Industry-Leading Benefits Package:

• Generous Paid Time Off: 4 total weeks of accrued time off annually (2 weeks PTO + 2 weeks Vacation)
• Paid Holidays: 7 paid corporate holidays per year
• Financial Security: 3% safe harbor contribution plus a 4% company match to your 401(k) plan
• Health & Wellness: Partially sponsored Health, Dental, and Vision insurance plans
• Peace of Mind: 100% company-paid Long-Term Disability, AD&D, and Life Insurance
• Competitive Pay: Highly competitive base salary aligned with your experience and certifications