Job Description
Job Description
Cornerstone | Full-Time | $55,000 Annual Salary
Location: Bowling Green, KY or Nashville, TN
Cornerstone is seeking a hands-on Sales Development Manager to help insurance agents build their skills, grow production, and deliver excellent client service. Our agents offer Medicare, health, life, annuity, and ancillary insurance solutions.
Reporting to the Director of Agency Development, this manager will support an assigned group of agents through coaching, training, performance reviews, and coordination with our recruiting and operations teams.
Key Responsibilities
- Coach and develop agents: Provide regular coaching on appointment preparation, client needs assessments, product positioning, and follow-up.
- Support new agents: Help agents move from onboarding and training into consistent sales activity and production.
- Monitor performance: Review appointment activity, close rates, premium production, and ancillary attachment rates. Develop improvement plans for agents who need support.
- Maintain productive calendars: Coordinate with appointment setters and agents to confirm availability, address appointment concerns, and improve follow-through.
- Strengthen CRM use: Help agents maintain accurate records, manage leads, and complete timely client follow-up.
- Support business development: Assist agents with approved social media programs, educational seminars, and other available lead-generation resources.
- Assist recruiting: Participate in candidate interviews and help communicate Cornerstone’s agent support and development opportunities.
- Coordinate support: Work with recruiting, training, contracting, and operations to resolve issues affecting agent readiness or productivity.
- Provide field coaching: Observe appointments and provide practical feedback when needed.
- Promote compliant practices: Reinforce approved sales processes and escalate compliance questions to the appropriate team.
How Success Will Be Measured
- Growth in production and sales activity among assigned agents.
- New agents progressing into active production.
- Improvement in appointment conversion and ancillary attachment.
- Consistent coaching and timely resolution of agent support needs.
- Accurate CRM records and reliable calendar management.
- Agent engagement and retention.
Qualifications
- Experience in field-based sales.
- Experience in insurance sales, agent support, sales training, or team leadership.
- Ability to coach others and hold them accountable with clear, constructive feedback.
- Strong organization, communication, and follow-through.
- Comfort using CRM systems, Excel, and performance reports.
- Medicare and ancillary insurance experience preferred.
- Active life and health insurance license.
- Willingness to travel periodically for training and field support.
Compensation and Opportunity
- $55,000 annual salary.
- Opportunity to develop leadership skills and help agents grow their businesses.
- Collaboration with established recruiting, training, operations, and appointment-setting teams.
To Apply
Submit your resume and a brief summary of your insurance sales, coaching, or leadership experience.