Wellness Spa Sales & Guest Experience Associate
Job Description
Job Description
We’re looking for an energetic, warm, sales-minded team member to join our boutique wellness spa. This role is perfect for someone who loves wellness, skincare, customer service, and helping clients build consistent self-care routines.
What you’ll do:
- Welcome and check in guests
- Explain salt therapy, infrared sauna, red light therapy, and other wellness services
- Recommend and sell memberships, packages, upgrades, and retail products
- Educate clients on at-home skincare and LED beauty/wellness devices
- Book appointments and manage the daily schedule
- Prepare and reset treatment/therapy areas between clients
- Maintain a clean, relaxing, luxury spa environment
- Follow up with leads and existing clients
- Help with promotions, events, social media content, and client retention
We’re looking for someone who is: outgoing and polished, comfortable selling without being pushy, dependable, organized, interested in wellness/skincare, and comfortable learning new technologies and products. Previous spa, medspa, fitness studio, hospitality, retail, or membership-sales experience is a plus.
