Job Description
Job Description
Job Summary:
The Sales Administrative Assistant provides support to the hotel’s sales team by managing administrative tasks, coordinating client communication, and ensuring smooth day-to-day operations. This role helps maximize efficiency within the sales department and contributes to the hotel's overall revenue goals.
Key Responsibilities:
- Assist the sales team with administrative duties, including preparing contracts, proposals, and correspondence.
- Maintain and update client databases, sales records, and reports.
- Coordinate and schedule meetings, site visits, and client appointments.
- Manage incoming inquiries, distribute leads, and follow up with clients as needed.
- Prepare and organize sales-related documents such as banquet event orders (BEOs), group resumes, and rooming lists.
- Assist in planning and executing sales events, trade shows, and familiarization (FAM) trips.
- Track and report on sales performance metrics and revenue targets.
- Handle general office duties such as ordering supplies, managing files, and processing invoices.
- Communicate with internal departments to ensure seamless execution of group bookings and events.
- Support marketing initiatives, including social media updates and promotional materials.
Qualifications & Skills:
- High school diploma or equivalent required; associate or bachelor’s degree in business, hospitality, or related field preferred.
- Previous experience in sales support, administrative roles, or hospitality industry preferred.
- Strong organizational and multitasking skills with attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM or sales software.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced environment.
- Customer service-oriented mindset with a professional demeanor.
Work Environment:
- Office-based role with occasional interaction in hotel event spaces.
- Some flexibility may be required for evening or weekend events.