Job Description
Job Description
Job Description
Position Title: The People & Culture Generalist
FLSA Status: Exempt (Salaried)
Reports To: Senior Director of People & Culture
Supervises: None
Department: People & Culture
Location: On-site – The Overlook, Charlton, MA
Company: MHS/The Overlook – Charlton Campus
POSITION SUMMARY:
The People & Culture Generalist (P&C Generalist) delivers human resources administration, talent lifecycle management, and compliance support across the entire community. Operating in a mission-driven senior living environment, the P&C Generalist focuses heavily on recruitment, seamless onboarding, and rigorous regulatory record-keeping. This role serves as an open administrative resource for all staff and leaders, ensuring daily workforce operations run smoothly and meet all healthcare standards.
POSITION DUTIES / ESSENTIAL FUNCTIONS:
Talent Acquisition & Sourcing
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Manage full-cycle recruiting for both clinical (RN, LPN, CNA) and non-clinical (dining, housekeeping, maintenance) roles across the organization.
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Post and manage job requisitions, screen candidates, coordinate interviews, extend offers, and negotiate compensation within approved ranges.
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Build proactive candidate pipelines through community partnerships, nursing schools, job fairs, referral programs, and social media outreach to reduce reliance on agency labor.
Onboarding, Administration & Compliance
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Coordinate all pre-employment requirements including background checks (CORI/SORI), reference checks, license/credential verification, drug screening, and employee health clearances.
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Facilitate new-hire orientation, managing all logistical and administrative onboarding tasks to ensure a smooth transition into the community.
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Maintain audit-ready personnel files, ensuring compliance with federal/state laws and healthcare regulations (DPH, CMS, OSHA, state licensure).
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Support state survey readiness by organizing required compliance documentation and health/immunization records.
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Uphold strict confidentiality and HIPAA standards when managing all employee and health data.
QUALIFICATIONS:
Education & Experience
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Bachelor’s degree in Human Resources, Business, or a related field (or an equivalent combination of education and experience).
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2–4+ years of progressive HR/People & Culture support experience, ideally in healthcare, senior living, long-term care, or hospitality.
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Proven experience managing full-cycle recruiting in high-volume or high-turnover environments.
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Broad knowledge of healthcare workforce compliance and employment record requirements.
KNOWLEDGE, SKILLS AND ABILITIES:
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Strong organizational, administrative, and data entry skills.
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Sound judgment, discretion, and the ability to handle confidential matters with integrity.
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Excellent interpersonal and communication skills across all levels of the organization.
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Adaptability to manage competing recruiting and compliance priorities in a fast-paced environment.
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Proficiency with HRIS/ATS platforms and Microsoft Office.
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Compassion for and comfort working within a senior living community.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
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On-site role within an active residential healthcare campus.
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Ability to move throughout the community, including clinical units, dining, and back-of-house areas.
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Occasional lifting up to 25 lbs; prolonged periods of sitting and computer use.