Job Description
Job Description
About us Ace Concrete Construction builds driveways, patios, decorative and stamped concrete, slabs, foundations and retaining walls, epoxy floors, foundation repair, and metal building pads across the Upstate of South Carolina and the Asheville area. We're a growing team that runs on real systems — and we use AI tools every day to work faster and smarter. The role You're the person who makes sure every new customer hears from us fast. When a lead comes in from our website or ads, you call them within the hour, learn what they need, and book them with the right salesperson. You'll also work directly with the owner as his right hand on projects, and you'll capture the stories of our work by filming customer testimonials and before-and-after videos of our crews. This role starts with lead calls and grows as you do. We add responsibilities as you master each one, and we'll lay out the path with you from day one. What you'll do - Call every new website and ad lead within the hour it comes in, qualify it, and book a site visit with the right sales rep - Work our lead lists in JobNimbus (unscheduled leads, no-response leads, follow-ups) until every lead has a clear next step - Keep our sales reps' calendars full and organized - Film customer testimonials and before-and-after videos of our crews each week - Act as the owner's right hand: manage his schedule, follow up on open tasks, and keep projects moving - Post our job photos, videos and testimonials on our social media accounts - Use AI tools and automations to make our process faster every month Your first 90 days - Days 1–30: Learn our services, our CRM (JobNimbus), and our booking rules. Call every new lead within the hour. - Days 31–60: Own the lead lists end to end, start weekly testimonial and before-and-after shoots, and post them on social media. - Days 61–90: Take on owner-support projects. Goal: about 40 booked appointments a week, with every new lead called within the hour. What you need - Experience in phone sales, appointment setting, or a similar high-call role - Very organized — great with calendars, follow-up, and details - A real passion for working with AI tools - Reliable transportation (some weekly job-site visits to film) - Comfortable filming with a phone and posting on social media Nice to have - Experience with a CRM (JobNimbus or similar) - A background in construction or home services Why Ace - Competitive hourly pay plus bonuses tied to the appointments you set and the jobs they turn into - A role built to grow, with more responsibility as you're ready - A team that invests in tools and training To apply: send your resume and a few sentences on how you've used AI tools at work or in your own life.