Trainer Sales Associate

Job Description

Job Description

Trainer Sales Associate — Part Time

Base Pay + Commission | FREE Membership | Growth Opportunities

Are you the person who lights up a room, loves connecting with people, and gets genuinely excited when someone hits a goal they didn't think was possible? Do you thrive on building relationships, growing a community, and sharing that energy online for the world to see? If you're high-spirited, driven, and passionate about helping others transform their lives through fitness, we want to meet you.

At HOTWORX Matthews, you won't just sell memberships — you'll build a movement.

About Us

HOTWORX Matthews is a locally owned small business in Matthews, NC. We're proud of our professional yet fun, high-energy culture where teamwork, community, and member experience come first. Our mission is to deliver an unforgettable experience in our 24-hour infrared fitness studio — one that makes every guest feel welcome, supported, and excited to become part of our fitness family.

Why You'll Love This Role

This is more than a sales job. As a Trainer Sales Associate (TSA), you'll be the face, voice, and heartbeat of our studio. You'll inspire prospects, cheer on members, grow our social media presence, and help build a community that people are proud to belong to. If you're motivated by commission, energized by people, and passionate about wellness — this role was made for you.

Compensation

• $13/hour base pay + commission

• Average commission ranges $100–$600/month, with uncapped potential based on performance

Schedule

• 20–35 hours per week

• Availability Requirement: Must be able to work a minimum of 2 Saturdays per month

Staffed Hours:

• Monday–Thursday: 11:00am–8:00pm

• Friday: 9:00am–6:00pm

• Saturday: 9:00am–2:00pm

What We're Looking For

You'll thrive here if you:

• Love people — you build genuine, lasting connections and make everyone feel welcome

• Bring the energy — you're high-spirited, positive, and passionate about helping others succeed

• Care about fitness and wellness — and love seeing others reach their personal goals

• Are excited by social media — you enjoy creating content, engaging followers, and growing an online community

• Thrive on sales — you're motivated by commission and confident closing with integrity

• Take initiative — you stay productive and self-driven, even during slower hours

• Communicate with confidence — clearly and enthusiastically, in person and over the phone

• Have a team-first mindset — a strong work ethic and a willingness to pitch in

• Stay organized — you manage your time well and juggle multiple priorities

• Keep it clean — you're comfortable maintaining a spotless studio (equipment, towels, saunas, bathrooms)

Bonus points if you have:

• Previous sales, retail, fitness, or hospitality experience

• A track record of meeting or exceeding goals

• Content creation or social media experience (reels, stories, posts)

• Bilingual in Spanish

Key Responsibilities

Community & Social Media (A Core Part of This Role)

• Create engaging social media content — reels, posts, and stories that showcase our studio and members

• Grow our online community by responding to comments, messages, and DMs with energy and authenticity

• Help plan and promote events, challenges, and member celebrations that bring people together

• Capture the HOTWORX experience and share it to attract new members and inspire current ones

• Build genuine relationships that turn members into a loyal, connected fitness family

Sales & Outreach

• Make outbound calls to warm and cold leads generated by our CRM

• Convert leads into booked sessions and memberships

• Give engaging studio tours and explain the benefits of infrared fitness

• Present membership options, retail packages, and promotions

• Confidently handle objections and close sales with integrity

• Encourage referrals and promote guest passes

Member Experience

• Deliver an exceptional first impression and ongoing member support

• Ensure members follow sauna safety protocols

• Respond quickly and professionally to member needs or concerns

Studio Operations

• Open and close the studio following standard procedures

• Maintain a spotless, welcoming studio environment

• Restock supplies and remove trash as needed

• Assist with events, challenges, and promotions

• Communicate clearly with management and teammates

• Respond appropriately in emergencies and report incidents

Requirements

• High School Diploma or equivalent

• 1–2 years in a customer-facing or sales-driven role preferred

• Comfortable with phone outreach and in-person sales conversations

• Fluent in English (written and verbal)

• Own vehicle and a valid driver's license

• Must be able to reliably commute or relocate before starting

What We Offer

• FREE HOTWORX membership

• Hourly base pay + commission

• Casual, comfortable work attire

• Paid on-the-job training

• Retail and supplement discounts

• Career growth opportunities into leadership or management

• A supportive, high-energy team that feels like family

Ready to Join the Family?

If you're passionate about fitness, people, and building something bigger than yourself — we'd love to hear from you. Apply directly through this job board and let's start the conversation.

HOTWORX Matthews — Where fitness meets community.