Assistant Retreat Director-Full Time

Job Description

Job DescriptionAssistant Retreat Director | Assistant Spa ManagerMassage Heights – Sherman Oaks, CA

Are you a natural leader, sales-driven, and ready to grow with our business?

Massage Heights Sherman Oaks is seeking a dependable, ambitious, and hands-on Assistant Retreat Director to work directly alongside our Retreat Director and leadership team in driving daily operations, sales, developing our team, and delivering an exceptional guest experience every time.

This is a great opportunity for someone who wants to make a real impact, not simply work a management shift.

Key Responsibilities

• Drive membership sales, conversion, retention, and revenue growth.
• Train, coach, motivate, and hold team members accountable to performance goals.
• Assist with recruiting, hiring, onboarding, scheduling, and team development.
• Maintain high standards of guest service, cleanliness, organization, and daily operations.
• Support marketing, social media, retail sales, and community outreach.
• Identify opportunities to improve business performance and guest loyalty.
• Partner with the Retreat Director to ensure consistent execution and accountability.

Company Perks & Benefits

• Competitive pay, commissions, and performance bonuses.
• 401(k) matching.
• Health, dental, and vision insurance.
• One complimentary massage or facial per month.
• Birthdays Celebrated
• Employee discounts on services and products.
• Leadership training and career development.
• Team incentives, appreciation events, and company potlucks.
• Massage Heights Family Fund.
• Paid Sick time

Who We're Looking For

• Minimum 3 years of sales, membership, or team leadership experience.
• Proven ability to meet sales goals and motivate others to perform.
• Dependable, punctual, organized, and committed to consistent attendance.
• Self-motivated with a strong sense of ownership and follow-through.
• Coachable and receptive to constructive feedback.
• Positive, professional, and passionate about building a healthy team culture.
• Flexible and willing to learn and grow whenever possible
• Confident communicator with strong problem-solving skills.

We value people who show up consistently, take pride in their work, welcome accountability, and are genuinely invested in the success of the business.

Schedule

• Full-time.
• 5–8 hour shifts.
• Be flexible for evenings, weekends, and occasional holidays.
• Consistent availability and reliable attendance are essential.

Our Values: Loyal | Authentic | Passionate | Diligent

We're looking forward to you Applying today!