Social Media and E-commerce Sales Specialist
Job Description
Pre-Owned Luxury, Part-Time
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Bellevue, Washington. On-site. $25–$30 per hour plus 2% sales commission.
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Guaranteed 20 hours per week. Additional hours by prior mutual agreement.
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About ERC Luxury and the Role
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ERC Luxury specializes in pre-owned designer handbags and fashion accessories. We are building
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direct-to-consumer sales using our U.S.-based inventory and local operations, primarily serving
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English-speaking U.S. customers while also engaging Chinese-speaking customers in the United
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States.
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We are seeking a hands-on, part-time specialist to turn compelling product content into qualified
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inquiries and online purchases. This role combines English-language content creation, social media
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operations, product-page support, and customer follow-up, not content publishing alone.
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Key Responsibilities
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• Create English-language product photos, short videos, captions, and demonstrations using
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physical inventory; accurately show materials, dimensions, accessories, condition, and visible
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wear.
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• Plan and manage an Instagram and Facebook content calendar. Adapt selected content for
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TikTok, and Xiaohongshu as priorities and scheduled hours allow; support livestreams where
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appropriate.
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• Maintain accurate product listings and purchase links. Verify SKU, stock availability, product
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details, and approved retail prices before publication.
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• Respond to comments and direct messages during scheduled work hours; understand
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customer needs, recommend suitable products, provide purchase links, and record sales
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follow-up.
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• Coordinate stock checks, fulfillment, and after-sales questions with the team. Follow approved
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policies for discounts, refunds, authenticity information, and delivery commitments.
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• Research relevant competitors, pricing, and customer interests. Report weekly on traffic,
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qualified inquiries, paid orders, sales net of returns, and profitability where data is available.
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• Use company accounts and retain working files and customer records in company systems.
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Protect customer information, procurement costs, and non-public wholesale pricing.
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What You Bring
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• Fluent professional English, including strong writing, clear product presentation, and effective
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customer communication.
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• Genuine interest in pre-owned designer handbags and willingness to learn product details,
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condition standards, and responsible product descriptions.
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• Demonstrable content-creation ability through prior work or a sample project; willingness to
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learn sales follow-up and connect content performance with customer purchases.
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• Strong organization, attention to detail, and comfort with spreadsheets and basic platform
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analytics; availability for on-site work at our Bellevue office.
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ocar.g@ercluxury.com 1Preferred Experience
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Mandarin proficiency is strongly preferred for collaboration with our China-based sourcing team.
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Relevant social media, e-commerce, luxury resale, retail sales, or customer-service experience is
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valued, along with familiarity with CapCut, Canva, or similar tools. On-camera and livestream
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experience is a plus. Relevant education is welcome, but current-student or recent-graduate status is
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not required; practical ability and work samples matter most.
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ocar.g@ercluxury.com 2Schedule, Pay and Benefits
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This is an on-site, part-time employee position based at our Bellevue, Washington office, with a
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guaranteed regular schedule of 20 hours per week. Additional hours and any evening or weekend
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shifts will be agreed in advance. Customer-response coverage will be defined within paid working
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hours; continuous availability is not expected.
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Pay is $25–$30 per hour, based on relevant skills and experience. All working time, including
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required training and meetings, is paid. Paid sick leave is provided in accordance with Washington
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law.
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Sales Commission
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In addition to hourly pay, this position earns a sales commission equal to 2% of attributable net
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merchandise sales. Net merchandise sales means the amount actually paid for merchandise after
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discounts, returns, and refunds, excluding sales tax and shipping charges.
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A sale qualifies once the sale is completed and the applicable customer return period has expired.
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Qualifying sales are included in the calculation for the calendar month in which both conditions are
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met, and the commission is paid in the following month on the scheduled commission payday, subject
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to applicable wage-payment deadlines.
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First 90 Days and Growth
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The initial 90-day performance review will assess product accuracy, English communication, content
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consistency, reliable customer follow-up, and measurable progress from content to inquiries and
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sales. Priorities and targets will reflect available inventory, approved resources, and scheduled hours,
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not follower counts alone.
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Strong performance may lead to expanded responsibilities, additional hours, or consideration for a
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full-time role, subject to business needs. Completion of the review period does not guarantee a change
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in employment status, pay, hours, or immigration sponsorship.
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Work Authorization and Future Sponsorship
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Candidates must have valid U.S. work authorization before starting. CPT/OPT candidates may be
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considered where the role, actual schedule, field of study, and required approvals meet applicable
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school and immigration requirements. STEM OPT eligibility and employer obligations will be
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assessed separately; eligibility is not assumed.
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ERC Luxury may consider future employment-based sponsorship, including H-1B, for an eligible role
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and candidate, subject to business needs, legal review, and applicable requirements. Such
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consideration is separate from the 90-day review or any move to full-time employment. Sponsorship
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and immigration approval are not guaranteed.
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How to Apply
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Email your résumé and a brief introduction to ocar.g@ercluxury.com. Include your availability and
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2–3 relevant work samples, explaining your personal contribution and any results you can share
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without disclosing confidential information.
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Subject: Social Media and E-commerce Sales Specialist – [Your Name]
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If you do not have published work, you may submit a self-created sample. An English-language
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product-presentation video of 60–90 seconds is welcome but optional. Shortlisted candidates may be
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invited to a brief paid skills exercise.
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