Recall Program Analyst
Job Description
Job Description
The Phillip Charles Group has been servicing the local metro Detroit area for the past 40 years and has built incredibly strong partnerships with our clients, candidates, and employees. We have worked with our current client for the past 16 years and they are looking for Recall Program Analyst for a Contract opportunity based out of their Southgate, Mi. location.
Recall Program Analyst Summary
The Recall Program Analyst reports to the Recall Programs Manager of Operations. The Recall Program Analyst is responsible for managing the development of various process improvements and Metrics for all Field Service Action. Implementing processes to assist dealers and Ford activities regarding related concerns.
Recall Program Analyst Duties and Responsibilities
- Use Excel to track and analyze data
- Data entry using various systems
- Posting communications to dealers, alert systems, and media advisories
- Use Excel to create graphs and charts
- Report to senior management
- Create and maintain documentation
- Complete additional tasks and projects as assigned
- Identify process improvements and best practices as needed
8:00AM – 5:00PM Monday – Friday $80k-$90k
Recall Program Analyst Skills and Education Requirements
- Preferred, but not required - Bachelor’s degree or 5+ years’ experience in the automotive field
- MUST HAVE advanced Excel skills (will be creating pivot tables, graphs, and reports)
- Use Microsoft Office (PowerPoint, Excel, Word, etc.)
- Ability to multi-task and pay strong attention to detail
- Must have program and time management skills
- Ability to work independently and within a team environment
- Excellent written and verbal communication skills
- Resourceful and well organized
The Phillip Charles Group offers Direct Deposit or Pay Card for weekly payroll, 6 paid holidays, 401K benefits, and ACA compliant medical insurance is also available. The Phillip Charles Group is your advocate whether you are a seasoned veteran or a new grad still trying to determine your career path. We know how stressful and time consuming finding the right job can be. We make it less stressful.
\nCompany Description
WE LOVE HELPING OTHERS ADVANCE THEIR CAREERS. NOTHING MEANS MORE TO US THAN YOUR SUCCESS.
Our approach is rooted in developing deep and meaningful personal relationships with jobs seekers who have strong work ethics.
When you engage The Phillip Charles Group, you will work with well-established and trusted professionals who are chiefly focused on delivering job opportunities that are driven by your particular skills, interests and culture fit to help you find the right position.
THE PHILLIP CHARLES GROUP SPECIALIZES IN TEMPORARY, CONTRACT-TO-HIRE AND DIRECT HIRE PLACEMENT FOR JOB SEEKERS IN THE FOLLOWING BUSINESS SECTORS:
Company Description
WE LOVE HELPING OTHERS ADVANCE THEIR CAREERS. NOTHING MEANS MORE TO US THAN YOUR SUCCESS.\r\nOur approach is rooted in developing deep and meaningful personal relationships with jobs seekers who have strong work ethics.\r\nWhen you engage The Phillip Charles Group, you will work with well-established and trusted professionals who are chiefly focused on delivering job opportunities that are driven by your particular skills, interests and culture fit to help you find the right position.\r\nTHE PHILLIP CHARLES GROUP SPECIALIZES IN TEMPORARY, CONTRACT-TO-HIRE AND DIRECT HIRE PLACEMENT FOR JOB SEEKERS IN THE FOLLOWING BUSINESS SECTORS:
