Job Description
Job DescriptionAdministrative Assistant Communications Program SupportJob Details
Location: Nashville, Tennessee
Work Arrangement: Hybrid
Estimated Start Date: November 16, 2026
Estimated End Date: June 30, 2027
Submission Deadline: October 19, 2026
Schedule: MondayFriday
Working Hours: 8:00 AM4:30 PM CST
Hours per Day: 7.5
Hours per Week: 37.5
Residency Requirement: TN residency required at date of hire
First-Day Onsite Requirement: In-person attendance is required on first day of employment for laptop deployment and orientation
Pay Rate: $20-$25
Position Overview:
This position will be in the Supplemental Nutrition Program (SNP) Section
This ASA 3 position assists the Communications Continuous Quality Improvement Manager with program outreach projects, internal communications efforts, work process improvements, and day-to-day administrative responsibilities
Education:
Associates degree AND experience equivalent to one year of increasingly responsible full-time professional staff administrative experience
Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional or paraprofessional
Required Skills / Experience:
- Experience equivalent to one year of increasingly responsible full-time professional staff administrative experience
- TN residency required at date of hire
- Weekly in-person attendance in Nashville, TN
- In-person attendance required on first day of employment for laptop deployment and orientation
Preferred Skills / Experience:
- Ability to communicate effectively both orally and in written communications
- Must be detail-oriented and highly organized with the ability to work independently with minimal supervision
- Must have the ability to work and communicate effectively with peers, superiors, subordinates, agency personnel, and external contacts
- Must have working knowledge of Microsoft Office Programs including Word, Excel, PowerPoint, SharePoint, Outlook, etc
- Experience with creative tools like Canva, Adobe Creative Suite, and similar programs is preferred
- Experience with document remediation software like Allyant CommonLook and similar programs as well as familiarity with ADA-accessibility practices is preferred
Job Responsibilities:
- Provide administrative support including preparation of reports, forms, and administrative tasks related to project logistics
- Assist in the creation and print requisition of handouts and forms
- Perform administrative duties including typing, word processing, and general office support
- Provide support to the Communications CQI Manager; maintain and update SharePoint, H: Drive, and other databases as assigned
- Assist in the creation and submission of social media posts
- Assist in the compilation and distribution of a quarterly internal newsletter
- Conduct semi-annual reviews of relevant webpages and handouts, recommending updates as applicable
- Assist in surveying staff and program participants to develop and implement process changes that support continuous improvement
- Ensure that all administrative processes adhere to state and federal policies, rules, and regulations
Work Environment:
TN residency required at date of hire
This is a hybrid position with weekly in-person attendance in Nashville, TN
In-person attendance is required on first day of employment for laptop deployment and orientation
Travel to the central office in Nashville is non-reimbursable
Typical working hours are Monday - Friday 8:00AM CST to 4:30PM CST, 37.5 hours per week, reflective of typical state government office hours