Front Office/Customer Service Representative

Job Description

Job DescriptionBenefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Schedule

• Tuesday–Saturday
• Full-time availability required.

Benefits

• Listed pay based on experience.
• Paid training.
• Paid holidays and paid time off.
• Health and retirement benefits.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Minimum typing speed of 40 words per minute (WPM).
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.
• Punctual and reliable.
• Team player.
• Must be available to work Tuesday–Saturday.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.