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Administrative & Online Sales Assistant

Job Description

Job DescriptionBenefits/Perks

  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities

Job SummaryGun Hobbies is seeking an Administrative & Online Sales Assistant to join our team! You will handle office tasks such as answering phones, assisting customers, and keeping records organized. You will also manage our online store by adding new products, updating prices, writing product descriptions, and helping promote products online. The ideal candidate is detail-oriented, comfortable with computers, and enjoys a mix of office work and online sales in a firearms retail setting.

Responsibilities

  • Answer phones, assist customers with questions, and direct calls
  • Add new products and update existing items in our POS/e-commerce system (coreSTORE)
  • Set and update retail prices based on vendor costs and MAP (Minimum Advertised Price) guidelines
  • Create and maintain accurate website listings, including titles, descriptions, photos, specs, and stock levels
  • Write product descriptions and posts for the website, email, social media, and Google Business Profile
  • Check incoming shipments against packing slips and report any differences
  • Process paperwork, file documents, and maintain physical and electronic records
  • Assist with invoicing, payments, and other office tasks as needed

Qualifications

  • Great customer service skills
  • Strong communication and writing skills
  • Excellent attention to detail and accuracy with data entry
  • Strong organizational and time management skills
  • Comfortable with computers, including Microsoft Office or similar programs
  • Experience with a POS or e-commerce system is a plus (coreSTORE experience preferred)
  • Firearms retail or FFL experience is a plus, including familiarity with ATF Form 4473 and NICS
  • Must be at least 21 years old, able to pass a background check, and legally eligible to handle firearms
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