Job Description
Job Description
The General Manager will be responsible first and foremost for building and developing an extraordinary team culture. A dynamic self-starter responsible for overseeing the execution of efficient restaurant, concessions and event operations, the General Manager will maintain high production, productivity, quality, and customer service standards. This hands-on executive management role provides a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth execution of day-to-day operations in all areas of the F&B operations, outlets and scheduled events. The General Manager and the Executive Chef will lead the opening and beyond as a united team!
REQUIRED EXPERIENCE AND QUALIFICATIONS:
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Embodies an upbeat and positive attitude
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Fosters an exciting work environment; maintains enthusiasm and celebrates successes
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An inspiring, influential, hands-on leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
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Minimum 8 years’ experience in food & beverage industry; minimum of 5 years in a management role in food & beverage industry preferably within a similar venue
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Bachelor’s degree in a related field or an equivalent combination of education and experience
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Proven record of effective conflict resolution and service recovery
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Experience with restaurant openings, hiring, training, and maintaining ongoing operational excellence
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Thrives in a fast-paced, dynamic work environment with the ability to manage multiple tasks simultaneously
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Proficiency in all Microsoft Office applications with excellent written and verbal communication skills
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Computer literate in systems and software related to the operation of the restaurant
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Working Knowledge of POS Systems – Toast a plus
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Wine and Spirits knowledge with inventory management
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Payroll management and restaurant accounting experience
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BEO and/or event management software experience preferred
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Acute financial management skills
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Strong analytical ability
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Outstanding organizational and leadership skills
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Effective verbal and written English communication skills
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Strong interpersonal skills with the ability to establish cooperative working relationships
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Comfortable dealing with the media, public speaking, and VIP groups
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Familiar with sanitation procedures, as well as standard food and beverage equipment maintenance
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Excellent professional presentation
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Able to walk / stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead
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Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.
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Flexibility to work evenings, weekends and holidays
Passion required!