Sales, Marketing, Retail Associate

Published: 6/14/2022

Job Description

We are an established gifts, floral, wine, and gourmet business serving corporate and individual customers throughout Tysons Corner, Washington, DC, and the greater DMV area.

We are seeking an energetic, outgoing, and self-motivated Sales, Marketing & Retail Associate to help grow our business while supporting day-to-day retail operations.

Location: Tysons Corner / McLean, VA (In Person only. no remote)
Schedule: 20–25 hours per week, part-time. Weekends (Saturday and Sunday) shifts are required.
Compensation: $17-$30 per hour depends on experience

Key Responsibilities

Sales & Lead Generation

Identify and research potential business and individual customers.
Conduct outbound sales calls and email outreach to prospective customers.
Follow up with inquiries, qualify prospects, and nurture incoming website leads.
Develop and maintain prospect lists and track sales opportunities.
Assist in identifying new corporate accounts, partnerships, and sales opportunities.

Marketing & Market Research

Research competitors, pricing, promotions, and market trends.
Assist with marketing campaigns and promotional initiatives.
Identify opportunities to attract new customers and increase sales.
Maintain organized research, customer, and prospect information using spreadsheets and other online tools.

Customer Engagement & Service

Understand customer needs, recommend suitable products and services, and answer questions.
Communicate professionally with customers via telephone, email, and in person.
Handle incoming calls, inquiries, and customer service requests.
Build positive customer relationships and encourage repeat business.

Retail Operations

Greet customers and assist with purchases.
Operate the cash register and process transactions accurately.
Maintain attractive product displays and an organized store.
Perform inventory and merchandising tasks.

Social Media & Digital Marketing

Create and post engaging promotional content daily across social media platforms.
Respond to comments and engage with followers.
Promote products, special offers, events, and seasonal campaigns.
Content creation using tools such as AI, Canva and other digital platforms.

Other duties as assigned.