Communications Multimedia Coordinator

Published: 6/14/2022

Job Description

We are WeGo. It's not just our name. It's what we do. That forward-thinking movement is extended and enriched by branding that looks and feels the same no matter where it lives in our communities. The WeGo brand stands for a collaborative commitment to exceptional service, friendliness, integrity, and honesty as we connect riders to their community and one another.

Position Summary

WeGo Public Transit seeks a Creative Specialist to join its Communications team and help grow public transit ridership across Middle Tennessee. This position designs and lays out internal and external materials, including promotional campaigns and public information pieces, for both print and digital channels. The Creative Specialist creates eye-catching assets that balance strong visual design with clear, accessible information, always keeping the rider’s experience in mind.

The ideal candidate brings graphic design experience, a keen eye for composition, and the ability to translate complex information into visually engaging content for a variety of audiences across print, social media, and the web. We are looking for someone with strong emotional intelligence and a proactive approach to communication and brand management.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice.

Key Responsibilities

Coordinate the work of and provide technical assistance to the Part Manager.
Designs and lays out brochures, flyers, newsletters, signs, advertisements, and other graphic materials for print and electronic distribution, keeping informational and promotional assets up to date
Works alongside Communications, Marketing, Customer Care, and Operations teams to translate service initiatives into informative and compelling visuals
Produces graphics and manages content on WeGo’s internal communication platforms, such as SharePoint and the internal newsletter
Assists with overseeing the creative direction of the WeGo brand and upholding brand standards
Designs graphics and assists with updating and ongoing management of the WeGo Public Transit website,
including layout and coding
Supports Marketing with graphics for social media posts across multiple platforms
Manage projects from concept to completion
Obtains estimates from printers and other specialty advertising vendors
Completes internal paperwork for purchase orders, invoice processing, and related requests
Creates and updates presentations
Assists with asset management, including maintaining an inventory of all printed materials
Assists with distribution of signage and marketing materials
Performs other duties as assigned

Required Qualifications

At least three years of professional layout or design experience
Bachelor’s degree in graphic design, visual arts, or a related field, or an equivalent combination of education
Strong graphic design skills and knowledge of current design trends
Strong written, verbal, and interpersonal communication skills
Ability to meet tight deadlines, balance multiple projects, and manage time effectively
Ability to understand and carry out detailed written or verbal instructions
Ability to maintain confidentiality
Possess a valid Driver’s License
Ability to solve problems
Collaborate with team members across organization and be comfortable with autonomy in managing daily workload
Possess good customer service skills
Ability to schedule work and work overtime as needed
Responding to emergency situations
Maintain effective working relationships with all levels of employees
Strong team player

The principal duties are intended to describe those functions that are essential to the performance of this job and must be performed unaided or with the assistance of reasonable accommodation. Other responsibilities are those functions which are considered incidental or secondary to the overall purpose of the job. This job description does not imply that the above are the only duties assigned to the position. Employees may be required to perform any other job-related duties as requested by management.

Davidson Transit Organization, Employment unit of WeGo Public Transit is committed to the full inclusion of all

qualified individuals. As part of this commitment, we will ensure that people with disabilities are provided with

reasonable accommodation.

Davidson Transit Organization, Employment unit of WeGo Public Transit is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.