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TikTok Shop Manager

PublishedPublished: 6/14/2022
Manufacturing

Job Description

*THIS IS NOT A JOB WITH FORCEBRANDS*

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Responsibilities

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  • Own TikTok Shop revenue, strategy and profitability
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  • Develop plans to scale the channel into a multi-million-dollar business.
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  • Set and manage revenue targets, forecasts, budgets and KPIs.
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  • Analyze performance and identify opportunities to increase traffic, conversion, order value and repeat purchases.
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  • Develop pricing, bundles, promotions and new product opportunities.
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  • Lead agency relationships, setting clear targets and holding partners accountable for revenue, affiliates, content, paid media and live shopping.
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  • Build and manage the affiliate and creator strategy across both markets.
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  • Maintain a consistent pipeline of effective UGC and affiliate content.
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  • Partner with supply chain and customer service teams to manage stock, fulfilment and customer experience.
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  • Ensure listings, pricing, bundles and promotions remain accurate and optimized.
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  • Monitor reviews, complaints, refunds, account health and platform compliance.
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  • Stay ahead of TikTok Shop trends, platform developments and competitor activity.
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  • Continuously test new strategies and growth opportunities.
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Qualifications

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  • 3+ years of TikTok Shop experience from the better-for-you CPG space
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  • Proven ownership of several million dollars in annual TikTok Shop revenue.
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  • Strong knowledge of affiliates, UGC, live shopping, paid media, promotions and operations
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  • Experience leading external agencies
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  • Commercial expertise across revenue, forecasting, budgets and profitability.
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  • Strong analytical, operational and decision-making skills.
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  • Experience managing inventory, fulfillment, customer experience and account health.
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  • Proactive, entrepreneurial and comfortable taking full ownership in a fast-paced environment.
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