Job Description
Job Description
- Greet clients in a friendly and professional manner upon arrival.
- Manage client appointments, both over the phone and in person, ensuring the schedule runs smoothly.
- Manage check-in and check-out efficiently while maintaining accurate records.
- Answer phone calls, emails, and online inquiries regarding services, availability, and general information.
- Handle inquiries and requests promptly.
- Uphold high standards of phone etiquette while managing incoming calls.
- Maintain/obtain accurate client records and ensure confidentiality.
- Process payments, manage billing and provide reports to management.
- Maintain the front desk area in an organized and professional manner.
- Handle administrative duties such as filing, faxing, and data entry as needed.
- Assist with retail product sales and promote special offers and services with 1 social media post a day.
- Handle/Prepare/File Aestheticians charts
- Spa Laundry
- Ensure a welcoming atmosphere for clients and assist with any special requests or concerns.
- Assist Medical Assistant when preparations are made for a male patient
- Help staff where/when needed (Team Player)