Receptionist/Marketing Assistant

Job Description

Job Description

FERRARI OF NEWPORT BEACH is seeking an experienced RECEPTIONIST/MARKETING ASSISTANT. Hours are Monday-Friday from 9am to 6pm.

Job Description:

We are seeking a highly organized, professional, and detail-oriented Showroom Receptionist/Marketing Assistant to join our team. The ideal candidate will serve as the first point of contact for our showroom clients and visitors while providing exceptional customer service, administrative support, and marketing coordination for our sales team.

This position combines front desk responsibilities with dealership marketing support, including Ferrari marketing portal management, social media coordination, digital marketing, and showroom vehicle marketing materials. The successful candidate must have excellent communication skills, strong computer proficiency, attention to detail, and the ability to manage multiple responsibilities in a fast-paced, luxury automotive environment.

Essential Responsibilities:

• Greet and welcome showroom guests and visitors in a friendly, polished, and professional manner.
• Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
• Handle incoming and outgoing correspondence, including emails and packages.
• Perform data entry, filing, and general clerical duties.
• Type memos, correspondence, reports, and other business documents.
• Assist the sales team with miscellaneous administrative tasks.
• Provide outstanding customer service by addressing client inquiries and directing guests to the appropriate sales representatives.
• Utilize Microsoft Office Suite for administrative functions.
• Ensure office supplies are stocked and the reception area and showroom remain organized and presentable.
• Collaborate with team members to enhance workflow efficiency and client satisfaction

Marketing Responsibilities:

1. Ferrari Marketing Portal Management

• Submit and maintain online vehicle inventory listings.
• Coordinate marketing spending and event submissions through Ferrari's marketing portal.
• Complete and maintain demo depreciation reporting and test drive logs.
• Track marketing submissions, reporting requirements, and deadlines.
• Ensure all required information is submitted accurately and on time.

2. Social Media & Digital Marketing Support

• Organize and maintain photo and video marketing content.
• Assist with creating, preparing, and scheduling social media posts.
• Maintain and update the dealership's marketing content calendar.
• Coordinate with photographers and videographers for marketing projects and vehicle content.
• Assist with maintaining a consistent and professional digital brand presence.

3. Showroom & Vehicle Marketing Materials

• Create, prepare, and update showroom guides and vehicle buyers guides.
• Update vehicle pricing, mileage, specifications, and other relevant inventory information.
• Maintain showroom marketing materials, displays, and signage.
• Coordinate printing, production, and placement of marketing and display materials.
• Ensure showroom materials are accurate, current, and professionally presented.

Skills/Education required to perform the role:

• Previous experience in a receptionist, front desk, administrative, or marketing support role preferred (2 years minimum).
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong computer literacy and experience with data entry and administrative tasks.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Experience with social media platforms, digital marketing, or content coordination preferred.
• Strong attention to detail, particularly when managing vehicle information, pricing, and marketing submissions.
• Excellent time management skills and the ability to meet deadlines.
• Bilingual candidates are highly desirable.
• Strong typing skills and professional telephone etiquette.
• Proven customer service skills and a polished, professional demeanor.
• High school graduate or equivalent.
• Possess an acceptable driving record and a valid driver's license.
• Ability to work independently as well as collaboratively within a team environment.

If you are passionate about providing outstanding service while managing administrative responsibilities, we encourage you to apply for this exciting opportunity as a Receptionist/Marketing Assistant.

Pay: $25.00 / hour

As part of the hiring process, please take this quick assessment once you apply:

https://assessment.predictiveindex.com/bo/98NQ/MarketingAssistant_Jul20…

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Paid Vacation
• We offer Healthcare benefits for our employees: medical, dental, vision, life insurance, STD, LTD, and more
• 401k retirement plan

We believe that a diverse, empowering, and energizing work environment is key to unleashing everyone’s talent. Unrivaled individual and team performance goes hand-in-hand with a quality working life and an emphasis on professional development.