Job Description
Job DescriptionWe are looking for a MOTIVATED dental professional to join our onsite call center team, located in Orange Park/Middleburg/Fleming Island area.
Summary:
- Commuting Distance to Orange Park/Middleburg/Fleming Island areas
- Full Time position
- $18-22 per hour + office bonus structure
Duties/Responsibilities:
- Manage incoming and outbound calls including, social media and marketing inquiries
- Assess patient needs, schedule and confirm patient appointments
- Follow-up with patients pre and post appointment
- Manage patient expectations while communicating effectively
- Collaborate with front office personnel to find efficient ways to schedule
- Maintain patient attrition by being proactive
Qualifications:
- Minimum of 1 year in a customer service or sales position
- Minimum of 1 year of dental experience
- Bi-lingual a plus
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced environment
Benefits:
- Employee/Office Bonus Opportunities
- Health & Vision Insurance
- Dental Care for you and your family
- 401k + Match
- Technology Advancements