Spa Front Desk Receptionist - $19/hr + Commission
Job Description
Job Description
Locations: El Cajon & Santee, CA
Job Type: Part-Time | Approximately 4 Days Per Week
Experience: Minimum 1 year in a spa, salon, or similar customer service environment
Join Our Team!
Waxing & Skincare by Celeste is seeking ONE exceptional Front Desk Receptionist to join our team!
We are looking for a friendly, energetic, dependable, and highly organized individual who enjoys working with people and thrives in a fast-paced spa environment.
Our front desk team plays an essential role in providing outstanding guest experiences while helping our daily operations run smoothly.
Compensation & Commission Opportunities
- Paid Training: $16.90 per hour - for 4-6 days
- Starting Wage After Training: $19.00 per hour to start
- Retail Sales Commission: Earn additional commission on qualifying skincare product sales.
- Service Add-On Commission: Earn additional commission on qualifying service upgrades and add-ons sold to guests.
Commission opportunities allow motivated team members to increase their earnings by recommending products and services that enhance the guest experience.
Work Schedule & Availability
This position will initially be scheduled approximately 4 days per week, with shifts varying based on business needs.
Available Shifts:
- Monday–Friday Morning: 8:30 AM – 2:00 PM
- Monday–Friday Evening: 2:00 PM – 8:30 PM
- Saturday: 8:30 AM – 5:30 PM
- Sunday: 8:30 AM – 4:30 PM
Scheduling Requirements:
- Must be available to work Saturdays and/or Sundays as scheduled.
- Must have flexibility to work mornings, evenings, and weekends.
- Must be willing to assist with additional shift coverage when needed.
- Must be able to work at both our El Cajon and Santee locations based on staffing needs.
- Must demonstrate consistent punctuality, reliability, and attendance.
Key Responsibilities
- Welcome guests and provide exceptional customer service.
- Answer phone calls, respond to inquiries, and schedule appointments.
- Manage appointment bookings, cancellations, and rescheduling.
- Assist guests with checkout, payments, and retail product purchases.
- Recommend qualifying service add-ons, upgrades, and skincare products based on guest needs.
- Encourage future appointments and promote available products and services.
- Maintain a clean, organized, and welcoming reception area.
- Communicate effectively with estheticians, management, and team members.
- Handle multiple responsibilities efficiently while maintaining accuracy.
- Complete daily administrative tasks and front desk duties as assigned.
Qualifications & Skills
- Minimum 1 year of experience in a spa, salon, or similar customer-facing environment.
- Friendly, upbeat, outgoing, and professional personality.
- Strong communication and customer service skills.
- Excellent multitasking and organizational abilities.
- Ability to work quickly and accurately in a fast-paced environment.
- Ability to learn and operate a multi-line phone system.
- Basic computer skills, including Microsoft Word and Excel.
- Familiarity with social media platforms.
- Ability to communicate clearly and effectively in English.
- Strong attention to detail and problem-solving abilities.
- Ability to work independently and follow management direction.
- Positive, team-oriented attitude.
- Dependable, punctual, and willing to take initiative.
Our Ideal Candidate
We're looking for more than someone who answers phones and schedules appointments.
Our ideal candidate takes pride in their work, genuinely enjoys helping guests, and understands the importance of teamwork.
You should be comfortable managing a busy front desk, assisting guests with confidence, recommending relevant products and service enhancements, and taking initiative without constantly needing direction.
Reliability, flexibility, professionalism, and a positive attitude are essential to succeeding in this role.
Apply Today!
If you are motivated, customer-service driven, and passionate about the beauty and skincare industry, we'd love to hear from you!
Please apply only if you meet the experience requirements and can accommodate the scheduling flexibility and location coverage described above.
\nCompany Description
Waxing & Skincare by Celeste is an established, award-winning company specializing in professional waxing and skincare services. With three Southern California locations in El Cajon, Santee, and Temecula, we pride ourselves on delivering exceptional guest experiences, building lasting client relationships, and maintaining high standards of service. We believe in teamwork, professionalism, continued education, and creating opportunities for our employees to grow and succeed.
Company Description
Waxing & Skincare by Celeste is an established, award-winning company specializing in professional waxing and skincare services. With three Southern California locations in El Cajon, Santee, and Temecula, we pride ourselves on delivering exceptional guest experiences, building lasting client relationships, and maintaining high standards of service. We believe in teamwork, professionalism, continued education, and creating opportunities for our employees to grow and succeed.