Visual Media Administrative Coordinator

Published: 6/14/2022

Job Description

Visual Media Administrative Coordinator – Customer Service & Problem Solver

The creative studio and media team at Summit Sotheby’s International Realty is growing. Our in-house team of designers, photographers, and videographers works closely with agents across Utah to create thoughtful, high-quality marketing for the properties and communities we represent.

We are seeking a thoughtful and organized Administrative Assistant to oversee and support our Visual Media across California, Colorado, Utah, Nevada, and Idaho. You will serve as a key point of communication with our Global Real Estate Advisors in affiliated offices and their freelance media partners. You will manage incoming photo and video deliverables, ensure work meets quality standards, and proactively address issues as they arise.

Above all, you are responsible for providing an exceptionally attentive, high level of service to our real estate advisors. You will take ownership of the details, anticipate needs, communicate clearly, and ensure every advisor has a positive and consistent experience.

Key Responsibilities

Media Coordination & Quality Control

Manage incoming photography and video from freelance photographers, videographers, and affiliated media partners.
Ensure media is properly delivered, organized, and accessible to advisors and offices.
Review deliverables for quality and consistency with established media standards.
Identify and resolve issues involving editing, missing assets, delivery, or production quality.
Track outstanding projects and follow up with partners to ensure timely completion.

Advisor & Partner Support

Serve as a primary point of contact for Majestic advisors regarding photography and video services.
Provide responsive support and proactively communicate throughout the media process.
Take ownership of advisor concerns and see issues through to resolution.
Build strong working relationships with affiliated offices, office leadership, and freelance media partners.
Communicate service expectations, workflows, and quality standards to media partners.

Process & Consistency

Maintain organized and consistent media workflows across all affiliated markets.
Identify recurring challenges and opportunities to improve the media experience.
Help onboard new media partners and establish clear expectations for service and deliverables.

About You

Exceptional organizational skills and attention to detail.
Strong verbal and written communication and relationship skills.
Experience with photo and video is a plus but not required. We can teach new skills.
Ability to manage multiple tasks, deadlines and relationships across multiple offices and markets.
Excellent problem-solving skills and a positive attitude when deadlines and expectations change.
You enjoy helping others and understand that responsiveness and follow-through matter.
You work well with different personalities and communicate with patience and clarity.
You’re confident using Google products and Microsoft Office and open to learning new systems such as Photoshop and basic photo-editing tools.
You’re interested in building your skills and being part of a supportive, team-oriented environment.

About the Job

Summit Sotheby’s International Realty operates an in-house marketing and visual media team that supports agents throughout the state and partner brokerages in California, Colorado, Nevada, and Idaho. This role plays an important part in keeping that operation organized and responsive.

This position is based in Salt Lake City and runs Monday through Friday, 8:30 am to 5:00 pm. Compensation is based on experience, and full benefits are included. This role is in-office.

To Apply

Please attach your resume, include your salary requirements, and feel free to submit a cover letter if you’d like.

You must be available Monday through Friday, 8:30 am to 5:00 pm.

If you’re someone who enjoys organizing moving pieces, supporting creative work behind the scenes, and being part of a steady, hardworking team, we’d love to connect.