Job Description
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Summary of Position:
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A motivated and outgoing individual who is a natural sales person who relates to people, making them feel comfortable while executing the leasing and marketing goals of the company.
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Principal Duties and Responsibilities:
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- Meet, greet and qualify prospective residents, conducting community tours, showing apartment homes, processing applications, credit screening and criminal background checks, preparing the lease and move-in package and ensuring a smooth resident lease signing and move-in.
- Stay up to date regarding market and competitor conditions.
- Ensure that the apartment community meets company standards, communicate with maintenance and upkeep needs to the community's maintenance team.
- Follows-up with future residents to ensure satisfaction by sending e-mails, texts, thank-you notes or making telephone calls or other contacts to finalize decisions to lease an apartment.
- Responds quickly and courteously to resident concerns and questions, and take prompt action to solve problems and/or document and convey resident or other requests to the appropriate team member.
- Complete various internal administrative reports.
- Identifies areas for improvement and offers suggestions and recommendations to improve efficiency and productivity.
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Qualifications-Education and Experience Requirements:
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- Bachelor's degree in business or related field is required.
- Minimum of one year of experience in sales or marketing that demonstrates a solid customer service background.
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete the legal lease documents, sell and explain apartment amenities and answer questions regarding residency.
- Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects and closing.
- Literate with computerized word processing software.
- Proficiency and fluency in using social media for marketing, advertising, and sales-related circumstances.
- Must have a valid state approved driver's license.
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Full time in person Stamford, CT
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