Admissions Coordinator

Job Description

Job Description

Come join the Grace Heights Health and Rehab team today - we are looking for an extraordinary, assertive and experienced Admissions Coordinator to join our Team!!

Job Summary: Manages the admissions process for prospective and incoming residents requiring transitional rehab services or long term care and ensuring the highest level of customer satisfaction.

Duties & Responsibilities

• Proactively reach out to and respond to inquiries from hospital discharge planners, families, and other referral sources

• Serves as the initial liaison with residents and families on facility services and issues

• Interview residents or residents’ representative to obtain necessary personal and financial data to determine eligibility for admission

• Conduct tours of the skilled nursing facility/rehab area. Maintain a model room and update marketing materials for facility social media and various advertisements.

• Assign accommodations for new admissions related to nursing care needs, resident and residents’ family’s preference, availability of space, and other information.

• Ensure all admissions paperwork is completed thoroughly, accurately and on a timely basis. Informs prospective residents of their responsibilities, rights, and all benefits.

• Maintain records of admissions and discharges and compile occupancy census data. Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges, and appointments/tours.

• Maintain knowledge of Medicare & Medicaid regulations to ensure services are in compliance with professional boarding standards, state and federal regulatory requirements.

Required Qualifications

• Associate's Degree preferred, but not required

• 3-5 years of experience in a related Admissions position within or related healthcare setting preferred

• Excellent customer service skills, personality and drive!